I doubt very seriously the bubble headed bleached blond would understand anything I could say. This amazing multi-purpose tool comes with a knife, a can and bottle opener, a saw, joint pliers, needle-nose pliers, regular pliers, a Phillips-head screwdriver, a slotted screwdriver and a wire stripper. Craftsman 1/4 Sheet Sander Model 315.116271 120 Volts AC 60 Hz 1.8 Amps. Undercut tongue-and-groove fabrication allows this heavy-duty tool to perform without slipping, giving. Seven in one multi tool (SHELF 15) Check Availability. The tool is fashioned with laser heat-treated teeth that clamp down perpendicularly for strong, nonslip jaw action. I have had issues with the warranty my self and it appears after almost 4 months, too many emails to begin to mention, getting some responses, or getting replies that state 'undeliverable, the recipient's mailbox is full, try again later'. If you have a product that requires repair or replacement under warranty, simply return the product to the original place of purchase for repair or replacement, depending on the warranty coverage outlined below. I got a new ratchet off the rack and a pair of snap ring pliers and walked back to the counter and started disassembling the new ratchet and asked her to get my old ratchet out of the box and I took the parts out and replaced them with the new ones,the girl ask why I would want the old ratchet with the dirt and chrome peeling. When you want a slew of tools to shove in your pocket or carry on your belt, the amazing Craftsman 12-in-1 Multi Tool will answer the call. Straight Jaw Tongue and Groove Pliers are constructed with high-carbon C1080 steel. Robert, take your ratchets to Home Depot, Lowe's or any Ace hardware store that sells Craftsman tools and they SHOOULD replace them. Warranty Information CRAFTSMAN tools are backed by some of the strongest warranties in the market today. in shipping & receiving and I remember all the guys in the tool department knew their stuff and I bought my first set of Craftsman tools at that time,this was in '67.Ībout 3 years ago my half inch ratchet quit working so I took it to Sears to get the repair kit that was available when I was a employee,they no longer exist,the young teenage girl,probably part timer,didn't have a clue as to what the policy's are but after finding someone in authority she came back and tossed my ratchet in a box under the counter and told me to go get a new one off the rack. Find many great new & used options and get the best deals for Craftsman Professional Model 45471 Multi Tool With Adjustable Pliers at the best online prices. I've related my experience in the past with Craftsman tools but it's been a while so.Īs a teenager I worked at Sears,Roebuck & Co.
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